Housekeeping
If you require postage please include your postal address AND a contact phone number in your order email.
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A few things you need to know about this site. 

• Prices are subject to change without notice. 
• Postage is additional on all products unless stated otherwise. Alex will give you a postage quote before you confirm your order. 
• We only have 2 payment options available. Bank Transfer is our preferred method of payment for goods and services. If you wish to pay with cash that's fine but you will have to bring the correct money with you and we do not discount for cash payment. 
• Refunds are at our discretion. We will not refund because you have changed your mind or you have made a mistake with information you have provided. If we do allow a refund you will have to return the product to us at your expense. The product must be unused and unmarked or no refund will be granted. All customers are protected by Australian Consumer Laws.
• Please read the description of the item you are looking at carefully. Make sure you provide the measurements / information that is required (if applicable). Of course, if you're not sure of what you may require or have a question about a product or service feel free to send the contact email. We do not have a "add to cart" function as we believe this removes the human contact element. No doubt you have questions about products. With a email contact you can place an order and ask questions at the same time. If you expect awesome communication from a business you have come to the right place.  
• If you wish to contact Alex by phone the chances are he is in the field working with bees or in the workshop welding. Please, please please leave a message or even better send a text message instead of calling. Contact details are at the bottom of this page. Please note that as we travel far and wide we may be out of mobile reception range. we may not respond to you instantly but we will get back to you ASAP.